Join the Vans Retail Team
OUR HISTORY: It Starts with Us!
Opening our doors in 1966, Vans is the original action sports shoe, footwear and clothing company. We are grounded in youth, authenticity and individual style. Heavily involved with international skating, surfing and music cultures, we are globally recognised and firmly believe in loving what you do!
In Australia, Accent Group are the proud distributors of Vans! Accent Group was established in 1988 by founding shareholders Craig Thompson, Bill Duell and Michael Hapgood to distribute and market global footwear and apparel brands into Australasia. The group has been very successful in launching many global bands into the market and prides itself on building strong long term relationships with brand principles.
In May 2015, RCG successfully completed the acquisition of Accent Group Limited (AGL) - a New Zealand company with operating subsidiaries in Australia and New Zealand. RCG Corporation Limited (ASX:RCG) is an investment holding company which owns and operates in a large number of footwear and apparel businesses in the performance and active lifestyle sectors.
The combined group’s brands now include The Athlete’s Foot, Platypus Shoes, Podium Sports, Skechers, Merrell, CAT, Vans, Dr. Martens, Saucony, Timberland, Sperry, K-Swiss, InStride, Palladium, Stance and Hyde DC.
Being on the go is a way of life for our retail sales team, so lucky they are always rocking our hottest kicks, when out on the floor to make it happen!
Our National Retail Managers head up this team, which comprises of State, Area & Store Managers. This team is the heart of our business as they interact first hand with our customers, are product knowledge gurus and dedicate their time to training and developing our team for career success! No day is ever the same and thinking outside of the box is what this team does best!
If sales and people are your thing, here is your crew!
Retail Operations are the go to team when things break or malfunction, as they provide the store teams with all the tools, processes and support required to sell our product and operate our stores effectively.
They are also the masterminds behind all new store openings. They liaise with contractors, shopping centers, store teams and buyers to ensure all openings are on point and on time. This dedicated team is all about the hustle and are committed to evolving and enhancing the layouts of every new and existing store at Accent Group.
Our customer service team are not only dedicated to answering customer queries over the phone and responding to emails, they work non-stop to support our wholesale team with an array of administrational duties such as indents and communicating with key accounts on behalf of our brand Managers.
With their ongoing communication with customers, clients and suppliers, they are the team that identify areas of opportunity with their assessment of complaints and resolutions. This department requires their team members to be consultative, attentive and great problem solvers.
RECRUITMENT & TRAINING
People are our biggest asset within the business. Our Recruitment & Training team works to develop and implement strategies designed to ensure we recruit and train motivated and driven team players to help us make it happen! This ranges from writing job ads, sourcing top talent, inducting team members into the business and facilitating engaging training and coaching sessions.
As a business, we want 'the right people, in the right role, at the right time', so if you love people, this is the department for you!
All our customers, clients and team members are warmly greeted by our Front Office team! They are the face of the office and their number one priority is to make anyone who walks into the office feel welcomed and attended to.
Answering calls, responding to general queries, assisting our team with administrational tasks like travel bookings, supporting conferences and marketing events, this team helps make things happen on time and with perfection! They make sure our cupboards are filled, rooms look fresh and the tunes are pumping.
If you are a proactive team player, what are you waiting for? This is the right team for you.
Our Marketing Team are the creative genius’ that communicate the Accent Group brand vision through collectively working on innovative ideas to tell each brand’s individual story. No day is ever the same in the marketing team, as it’s filled with executing seasonal campaigns, organising events, coordinating store activity as well as managing brand identities.
As strong communicators, they work closely with suppliers, creative teams, local businesses, store teams and our Support Centre to be across anything that is trending in street culture globally. If music, fashion and street culture drives you…. then this team needs you!
The creative team are our photographers and graphic designers. Working very closely with the marketing team, this department delivers our brand vision with edge.
This crew is responsible for the execution of creating all logos, signage and digital imagery. They are also heavily involved with campaign launches and activations across the business. The name says it all, if you have a creative flair and eye for detail then you’ve got what it takes to join this team!
The E-Commerce Team are the brains behind this website! They create, maintain and develop our online platform day in and day out! Their role is not limited to driving online sales and maintaining the website, these guys also work tirelessly using various online communication tools such as Facebook to promote our brand identity, products and social events! They're the team that let you know what's happening at the Accent Group 24/7!
Playing a huge role in making us a leading footwear retailer in the national market, the team are sales driven and have a passion for delivering clear and creative messages to our customers.
This fashion forward and brand intuitive team are the people behind the scenes that bring you the latest sneakers from around the globe. Working alongside suppliers, stores and financial teams, their responsibilities include analysis of sales, forecasting growth, quality controlling and decisively selecting ranges.
If you’re a trend setter, enjoy travel and have a methodical approach in decision making, this may be your calling!
Our Merchandise team is heavily involved with the buying and finance team, as they plan product requirements ensuring the right product is in the right store, at the right time. It focuses on ranging product across stores and forecasting sales to deliver financial results.
Financially savvy and strategic individuals are ideal for this team!
If cha-ching $$$$ is your thing, this is your crew!
Anything involving money comes through to our Finance team. This covers accounts and treasury, taxation, inventory control, financial reporting, insurance & risk management, and payroll. Essentially, the team applies financial control and expertise in every facet of the business.
Our finance team keep us in check but also supply the goods on pay day. If you have a love for numbers and how the back end of the business works, our finance team would love to have you!
The gurus of our business, lie within the IT team. They create and maintain functional systems to make sure every process is seamless for our customers and team.
This department keeps our business ageless with the development of new technologies and processes, as well as being our saving graces when it comes to technological advice and queries.
BENEFITS: WHAT'S IN IT FOR YOU
CAREER GROWTH AND DEVELOPMENT
Our biggest focus is developing our People to set them up for success! We have a Future Leaders program where our Senior Management Team work to develop anyone who has demonstrated achievement, leadership and a passion to grow within the business.
AWESOME DISCOUNTS AND INCENTIVES
Our Team are rad Vans enthusiasts and we feel it is only right to show them our appreciation by rewarding them for all their hard work! All team members get a generous discount off all our products, as well as an opportunity to take part in our incentive program.
We believe our PEOPLE are our biggest ASSET! All of our Managers work very closely with their teams to ensure that they are given the right tools and support needed to do the best job possible. Our Area Managers also spend valuable time in store, ensuring that each Team Member is given the attention and support needed for their own development.
We value your ideas and feedback so we have a 3 phase Engagement Review from the day you start as a Team Member at Vans. These reviews are a chance for you to share your thoughts since being inducted into the team.
We keep our ripper team up to speed with loads of product information on new and core products through engaging, fun and eventful Product Nights.
At Vans, we live for action sports such as skating, surfing, snow, and motocross! Our teams are invited and included to epic events sponsored by Vans. We were stoked to have hosted our first ever Vans Park Series in Australia in 2016. The events just keep coming!
APPLYING FOR A ROLE
Read the job ad before applying so you have a clear idea of what the role calls for and also so you can check that your experience matches what we’re after.
Check your cover letter and C.V to make sure it is up to date and relates to the position you’re applying for.
Keep your cover letter short and sweet. Don’t forget to include why you would love to work for us!
As soon as we receive your application, we will send you an email confirmation.
We will review your application and get back to you within 2 weeks via email or phone
Don’t forget to check your voicemail or junk inbox if you haven’t heard from us within this time, as sometimes communication can get lost in cyber space
This is your time to smash it! Come prepared to your interview, our career page is here to help you!
Self-reflect before you see us: What are your strengths? What are your areas of opportunities? What is your next career step? What do you need to get to your next step?
You do you! Relax and be yourself: bring your smile, vibe and make it happen attitude.
What to wear? We are a streetwear footwear retailer. You can dress however you like… as long as you’ve got your freshest sneakers to complete your style. If you’re still stuck, feel free to get some inspiration from the outfits you see our team wear instore. Don’t stress, just put your best foot forward!
Plan your trip: We suggest that you aim to be at the interview venue ten minutes early. We want you to arrive relaxed and on time, so plan your trip in advance.
Should you be nervous? Absolutely not! We are definitely not wanting to scare you. We’ve seen something in you which is why you’ve been asked to come in for an interview. We suggest playing your fav tune on the way to your interview, grabbing a coffee or doing anything you feel will keep you as relaxed as possible before your interview.